Frequently asked questions
When will my order ship?
Orders are typically processed within 1-2 business days. Once shipped, you’ll receive tracking information via email.
Do you have a storefront?
At this time, Keeks Cupboard is an online-only shop. We operate exclusively as an online store and do not have a brick-and-mortar storefront. This allows us to keep our overhead low and pass those savings directly on to our customers.
Are your treats safe for all dogs?
Our treats are made for most healthy dogs. If your dog has allergies, dietary restrictions, or medical conditions, we recommend checking with your veterinarian before introducing any new treat.
Do you support rescue animals?
Yes! Supporting rescue animals is part of our mission. A portion of our efforts goes toward helping dogs in need because every dog deserves a loving home and a full belly.
How should I store the treats?
To keep treats fresh, store them in a cool, dry place in an airtight container. For softer or minimally preserved treats, popping them in the fridge can help them last even longer.
How many treats/chews can I give my dog each day?
We know your pup will love their Keeks Cupboard treats and chews so much that it’s tempting to give them a lot (we get it!) But to keep your best friend happy and healthy, veterinarians recommend that treats make up no more than 10% of your dog’s daily diet.
The rest should come from their balanced meals to ensure they’re getting all the nutrients they need. When in doubt, chat with your vet about what’s best for your dog’s size, age, and activity level.
Can I return or exchange my order?
Because our treats are food products, we cannot accept returns. However, if there’s ever an issue with your order, please reach out — we want you and your pup to be happy!